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Retail vs Healthcare – its not exactly the same
I hear a lot of heathcare organizations asking the hows and whys of using social media. This week, Ed Bennet released the latest round of hospital social media stats – 890 hospitals are now engaged in...
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Elsewhere: Harvard Business Review’s profound validation of social
The third in my elsewhere series of important content from other sources, this post highlights the entire December 2010 issue of the Harvard Business Review. Because HBR is a business and has to pay...
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Meaningful Use guidelines for Social Media in Healthcare
I had the privilege recently of being asked to write a short reflection on the use of social media in healthcare. I suggested many of us are moving from our freshman year – getting familiar with...
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which way did he go – healthcare, meet the internet
subtitled: foreseeing a day when we will shop for and buy medical services without leaving the house. Google - (n.) first stop on the information superhighway. “I went to google to find the answer”...
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From Mayo: Building a Process to Accept Feedback from your Social Media Audience
Note: I’m not writing much on this site about healthcare and social media lately. However, over on Mayo Clinic’s Center for Social Media I contributed a piece on social health strategy. One of my...
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On bridges – connecting the real world and technology through emotional bridges
I saw a picture online the other day. “I love my computer because all my friends live in it.” It’s funny because it’s true. I’m also pretty sure there are magic, nearly microscopic elves who live in...
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HCSM Review – call for submissions
You people are voracious consumers of web content. Admit it, you’d read healthcare sites and blogs in your sleep if you could. By the flood of amazing sources in my tweeter feed every morning, I’m...
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HCSM Review – Patient Experience & Innovation Edition
It’s live! This week’s Health Care Socil Media Review is chock full of great stories. Thanks to everyone who submitted something. First, a little background. The #HCSM Review is what the cool kids...
View Articlestudy how teens use the web to solve #HCSM challenges
On Sunday I got plugged back into one of my favorite things – the #HCSM tweet chat. Somewhere between graduate school, career demands and whatever else life throws at us, I hadn’t spent much time with...
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